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OUR
TERMS AND CONDITIONS
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PAYMENT Payment may take place once an order has been made to GlassicEM after consultation with us concerning details of the required product. This consultation will take place via the telephone or e-mail as stated in the ordering section. DELIVERY It is the policy of GlassicEM to offer replacement glassware in the case of breakage in transit to the recipient. All of our glassware is sent in special packaging that includes indicators to show whether mishandling during transit has affected the package contents. REFUNDS Refunds will be granted at the discretion of GlassicEM taking into account the circumstances to which a refund is desired. This does not affect your statutory rights. |
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